Our Client Reviews
This is just a small sample of some of the attributable reviews from our clients and other independent sources,
“Designed to allow employees to purchase the items they need with proper oversight by enforced business rules”
Read the full review here
Marketing Manager, Next Level Purchasing Association.
“Mikrofax’s system has been a valuable and very scalable e-procurement governance tool as we have grown our company. Their web-based system provides an easy to use and very capable solution with a lot of functionality at an attractive price.”
Peter Hasenkamp Director of Supply Chain, Lucid Motors
Wouldn’t hesitate in recommending this solution to any other organization.
Before we had the Mikrofax System, procurement was done at a local level using spreadsheets and paper sign off forms with no central view of purchasing requests across our IT department, which accounted for 95% of our organization 3rd party spend.
We were keen to find a cost effective and easy to use solution which would enable us to have a consolidated view of procurement activity against which we could make strategic decisions on procurement and sourcing whilst cutting out the unnecessary paperwork.
After solicitation of a number of procurement system vendors, we selected Mikrofax eBuyerAssist as the most economically advantageous system which met our needs.
We have been very impressed with the system and the support from Mikrofax both from an implementation point of view and ongoing support. I wouldn’t hesitate in recommending this solution to any other organization.
IT & Contracts Manager at Charities Aid Foundation
Great product and great customer service
Over the years we found Mikrofax to be fair, prompt and always offer great customer service.
Senior Vice President at Bank of America
A de-centralized procurement business user ‘self-serve’ application
Overall, we would certainly recommend the eBuyerAssist tool for overall performance & functionality at a very attractive total cost of ownership.
Senior Manager Finance Operations & Procurement, Unum Limited
In January, we upgraded to eBuyerAssist, which the Purchasing Department has been extremely pleased with. The solution is easy to navigate and utilize, while robust enough to provide all required functionality, such as creating requests, orders, RFQ’s, matching invoices, receiving goods, and reporting. The Mikrofax support team has always quick to respond and correct any issues, which have been minimal and are always open to suggestions that could enhance their product. Overall, the solution has been an asset to the Purchasing Department in managing our day to day responsibilities, and we are hoping to eventually expand it’s use to many of our global offices.
Purchasing Manager, Cleary Gottlieb Steen Hamilton LLP, A law firm, New York
“Highly scalable and intuitively easy to use”
The product is highly scalable and intuitively easy to use with limited induction training required for any new user.
After sales back up and support is provided with minimal fuss and bother with almost zero downtime or lost productivity.
After nearly 16 years of use, time speaks louder than words on Mikrofax, its people, and its product.
Finance Manager, Smit International (South Africa)