Procure-to-Pay (P2P): Process and Benefits 
by Bhargavi Nake
6th April 2023


Procure-to-pay (P2P) is a crucial process in any organization that involves the procurement of goods and services and the subsequent payment to suppliers. It is a complex process that involves several steps, and when not managed properly, it can result in delays, errors, and even fraud.

Managing the P2P process manually can be time-consuming, error-prone, and inefficient. That's where P2P software comes in. P2P software automates and streamlines the entire P2P process, from requisition to payment, reducing processing time, improving accuracy, and providing greater visibility and control.

The P2P Process

The P2P process is the backbone of procurement operations, allowing businesses to obtain essential goods and services from suppliers while upholding strict procurement policies and procedures. This multifaceted process comprises numerous stages, each pivotal in guaranteeing the prompt and seamless acquisition and payment of goods and services.

Here are the steps:

Creating a Requisition
The requisition stage marks the beginning of the P2P process. It involves an employee identifying a need for a particular item or service and submitting a request to the procurement department. The procurement department then reviews the request and decides whether to approve or reject it based on the organization's procurement policies and budget constraints. Potential challenges at this stage may include incomplete or inaccurate requisition requests, a lack of clarity about budget constraints, or delays in the approval process.

Creating a Purchase Order
Once the requisition has been approved, a purchase order (PO) is created and sent to the supplier. The PO includes details such as the description of the item or service, the quantity, the price, and the delivery date. Potential challenges that may arise at this stage include incorrect or incomplete PO details, miscommunication with the supplier, or delays in PO processing.

Receiving the goods and/or services you ordered
When the supplier delivers the goods or services, the receiving department matches the delivery to the corresponding PO. This helps ensure that the correct items and quantities have been received and that they meet the expected quality standards. Potential challenges at this stage may include incorrect or incomplete delivery details, discrepancies between the PO and the actual delivery, or delays in the receiving process.

Payment of the supplier invoices
Once the receiving department confirms that the goods or services have been received and meet the expected standards, the payment is made to the supplier. This may involve various payment methods, such as electronic funds transfer, credit card payments, or checks. Challenges that may arise at this stage include errors in invoice details, delays in payment processing, or fraud.

Managing the P2P process manually can be time-consuming, error-prone, and inefficient. However, using P2P software can streamline the process by automating the process and gaining control over procurement activities. By leveraging P2P software, businesses can enhance procurement efficiency and minimize errors, leading to better outcomes and cost savings.

Benefits of using P2P software

Here are some of the key benefits of using P2P software:

Faster processing times
P2P software automates many of the manual tasks involved in the P2P process, such as data entry, invoice matching, and payment processing. This can significantly reduce processing times, allowing your business to acquire goods and services more quickly and efficiently.

Greater visibility and control
An efficient P2P software can provide real-time visibility into the status of procurement activities, allowing organizations to track requisitions, POs, deliveries, and payments in real-time. This can help your organization identify bottlenecks and potential issues in the P2P process, enabling them to take corrective action proactively.

Reduced errors and fraud
Good software can help reduce errors and fraud in the P2P process by automating invoice matching and payment processing, ensuring that invoices are matched to POs and payments are made only to approved suppliers. This can help prevent overpayments, underpayments, and fraudulent payments, saving your organization money and reducing the risk of financial loss.

Improved compliance
Automated P2P software can help your organization comply with procurement policies and regulations by enforcing approval workflows, tracking spending against budgets, and ensuring that all procurement activities are documented and auditable.

Better supplier relationships
P2P software can help your organization build stronger relationships with suppliers by enabling faster payments and providing transparency into procurement activities, and reducing the likelihood of errors and disputes. This can help your organization negotiate better prices and terms with suppliers and foster long-term partnerships.

When your organization chooses the right P2P software, it can significantly improve the efficiency and accuracy of the P2P process, while also providing your organization with greater visibility, control, and compliance.

Choosing the right procurement software

Now that we've seen the benefits of P2P software, it's important to know what to look for when selecting a solution. Here are some factors to consider when choosing P2P software:

Ease of use
It is crucial that your company chooses a P2P software that is intuitive and easy to use for both procurement staff and suppliers. The software should have a user-friendly interface, customizable workflows, and comprehensive reporting capabilities.

Whether you're a small business or a large enterprise, the chosen software should be able to scale as per your organization’s needs. The software should be able to handle increasing volumes of transactions and support multiple currencies and languages.

Ability to integrate with other systems
Choose a P2P software that integrates seamlessly with your existing ERP, CRM, and financial systems. The software should be able to exchange data with other systems in real-time, eliminating the need for manual data entry and reducing errors.

Security and Compliance
The chosen software should have robust security features, such as two-factor authentication, encryption, and access controls. It would also help if the P2P software is GDPR compliant.

Support and training
Choosing a P2P software that offers reliable technical support and training for your procurement staff and suppliers is essential. The software vendor should have a responsive customer support team, comprehensive documentation, and training resources.


In conclusion, using P2P software is essential for improving the efficiency and accuracy of the procurement process while reducing errors and fraud. Eyvo's eProcurement software automates the entire P2P process, from requisition to payment, and provides a streamlined and user-friendly experience.

Our solution is highly scalable and integrates seamlessly with other systems like SAP, QuickBooks, Xero, Chrome River, Sun Systems, Oracle, Aderant, Elite, Sage etc. We also offer robust security features, compliance with international procurement standards, and exceptional support and training.

By implementing Eyvo's eProcurement solution, organizations can streamline procurement processes, reduce costs, and drive greater business value. If you're looking for a comprehensive and reliable P2P software solution, Eyvo is an excellent choice.

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