How Technical Safety BC Transitioned from Manual Excel Tracking to Audit-Ready Procurement Governance with Eyvo Procurement.
Industry: Government / Public Sector
Solution: Eyvo eBuyerAssist (P2P Suite)
For Technical Safety BC, procurement wasn't just about spending money—it was about maintaining the high standards of a public sector entity. Operating on manual processes and Excel spreadsheets, the organization faced gaps in visibility and audit findings. By implementing Eyvo eBuyerAssist, they replaced "the manual way" with a customized, automated workflow that ensures 100% compliance and real-time tracking from requisition to receipt.
Technical Safety BC (formerly known as the BC Safety Authority) is an independent, self-funded organization mandated by the Government of British Columbia to oversee the safe installation and operation of technical systems and equipment across the province.
Essentially, they are the "safety guardians" for the complex infrastructure British Columbians interact with every day. Their work ensures that the high-risk technologies used in homes, workplaces, and public spaces meet rigorous safety standards.
Energy Technologies: Electrical systems, natural gas and propane, boilers, pressure vessels, and refrigeration.
Transportation & Motion: Elevators and escalators, passenger ropeways (like ski lifts), and railways (including the SkyTrain).
Public Recreation: Amusement devices like roller coasters, ziplines, and waterslides.
Prior to Eyvo, Technical Safety BC relied on a traditional, manual supply chain. Purchase orders lived in Microsoft Excel, and tracking confirmations or receipts was a constant struggle.
Audit Gaps: A primary "tipping point" was the discovery of gaps in the receiving process during audits.
Invisible Spend: Without a centralized system, there was a lack of real-time visibility into where and how funds were being allocated.
Process Fragmentation: While maverick spend was managed at the AP level, there was no "front-end" gatekeeper to ensure purchases were authorized before they happened.
Technical Safety BC chose Eyvo specifically for its modular flexibility. Unlike rigid "out-of-the-box" software, Eyvo allowed the team to customize the platform to suit their specific, often complex, government processes.
Requisitioning & Approval Workflow: (Rated Highly Critical) To ensure all spend is pre-approved.
Invoicing & 3-Way Matching: (Rated Highly Critical) To bridge the gap between procurement and accounting.
PO Management & Contract Management: To centralize vendor interactions and documentation.
The implementation required a deep dive into process mapping. While the transition from manual to digital involved a learning curve, the result was a radical shift in daily operations
Previously, manual routing could take hours or days. Now, if stakeholders are responsive, the cycle from request to issued PO can be completed in minutes.
The "daily life" of internal stakeholders has changed. Eyvo has signaled to both internal customers and suppliers that there is a formal process to follow. Employees are no longer "doing their own thing"; they are following an established corporate path.
The partnership was defined by Eyvo’s willingness to build custom enhancements. By listening to Technical Safety BC’s unique needs, Eyvo evolved the tool to fit the organization perfectly.
| Metric | Before Eyvo | After Eyvo |
| PO Processing Time | Hours to Days | 5 Minutes to 2 Hours |
| Visibility | Manual/Spreadsheet based | Complete real-time tracking |
| Governance | Audit Gaps Identified | Strong Process Governance |
| Spend Control | Post-invoice review | Pre-purchase approval |
"I find Eyvo to be a solutions-oriented team, and very easy and reasonable to work with. My advice to others? Understand your processes deeply to ensure you're getting the right tool for the job—Eyvo is much better now that we have the enhancements we asked for."
— Rick Watts"Much better now."
